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Legal Agreement

Terms & Conditions

Please read these terms and conditions carefully before using our website or purchasing our products.

Last Updated: January 2025

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and One Wrap ("Company," "we," "us," or "our"), concerning your access to and use of our website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights.

The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

User Representations

By using the Site, you represent and warrant that:

  • You have the legal capacity and you agree to comply with these Terms and Conditions
  • You are not a minor in the jurisdiction in which you reside
  • You will not access the Site through automated or non-human means
  • You will not use the Site for any illegal or unauthorized purpose
  • Your use of the Site will not violate any applicable law or regulation

Products and Services

We offer a wide range of building materials and construction supplies. All product descriptions, specifications, and prices are subject to change without notice. We reserve the right to:

  • Limit the quantity of items purchased per person or per order
  • Refuse service to anyone for any reason
  • Discontinue any product at any time
  • Modify product specifications without prior notice

Product images on the Site are for illustration purposes only. Actual products may vary slightly in color, texture, or appearance. We make every effort to display products accurately, but cannot guarantee that your device's display accurately represents the actual product.

Orders and Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Payment Terms

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
  • We accept payment via cash, bank transfer, UPI, and other approved payment methods
  • Payment must be received before orders are processed, unless credit terms have been established
  • For bulk orders, advance payment may be required as per our discretion

Order Confirmation

You will receive an order confirmation once your order has been placed successfully. This confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason. If we decline your order, we will refund any payment made.

Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Pricing Disclaimer

While we strive to provide accurate pricing information, errors may occur. If a product is listed at an incorrect price due to typographical error or other reasons, we reserve the right to refuse or cancel orders placed for that product, regardless of whether the order has been confirmed.

Delivery and Shipping

We deliver products within Jaipur and surrounding areas. Delivery terms and conditions are as follows:

  • Delivery times are estimates and are not guaranteed
  • Delivery charges, if applicable, will be communicated at the time of order
  • We are not responsible for delays caused by factors beyond our control
  • Customers must inspect products upon delivery and report any damage immediately
  • Delivery to certain locations may require additional charges

For large orders or special delivery requirements, please contact our team to arrange appropriate logistics.

Returns and Refunds

Our return and refund policy is designed to ensure customer satisfaction while maintaining fair business practices:

  • Products may be returned within 7 days of delivery, subject to inspection
  • Products must be in original condition, unused, and in original packaging
  • Custom-ordered or special-order items cannot be returned unless defective
  • Refunds will be processed within 7-10 business days after product inspection
  • Shipping costs for returns are the responsibility of the customer unless the return is due to our error

To initiate a return, please contact our customer service team with your order details and reason for return.

Notification and Communication Consent

Your Consent to Communications

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

These communications may include order updates, promotional offers, service announcements, and other relevant information about our products and services.

Opt-Out Information

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@onewrap.shop

Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claims arising from your use of the Site or purchase of products shall not exceed the amount paid by you for the specific product giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your use of the Site.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

Changes to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.

It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted.

Contact Information

Questions about the Terms and Conditions should be sent to us at:

One Wrap

Shop No. 22, MI Road Market, Jaipur, Rajasthan 302001

Severability

If any term or provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.